Frequently Asked Questions

About Remarkable Holidays

Remarkable Holidays is a self-catering holiday cottage search engine that is powered by information from 6 booking websites such as Sykes Cottages and Holidaycottages.co.uk. If you find a holiday cottage that you like, click on the ‘Continue to Booking Website’ button for that cottage to leave Remarkable Holidays and go to the relevant booking website where you can make your reservation – it is advisable to double-check the price and details of your chosen cottage on the booking website before making your reservation.

Is it possible to make a holiday property reservation on Remarkable Holidays?

No. Remarkable Holidays is a self-catering holiday property search engine and therefore it is not possible to make a holiday property reservation on Remarkable Holidays. Remarkable Holidays is powered by information from 6 booking websites such as Sykes Cottages and Holidaycottages.co.uk; once a user finds a holiday property they like, they are forwarded to a booking website where they can make their holiday property reservation.

What is a booking website?

A booking website is a company/agency that manages reservations for a portfolio of holiday homes. In most cases a booking website company/agency will:

Each booking website will have its own terms and conditions. It is important that you read and understand a booking website’s terms and conditions before completing your reservation. If you are unable to locate the terms and conditions on a booking website please contact that booking website directly and they will assist you. Please note that Remarkable Holidays does not store or display the terms and conditions of booking websites.

As a search engine, Remarkable Holidays is not involved in the booking process between the user/holidaymaker, the booking website company/agency and the holiday property owner, and therefore Remarkable Holidays cannot accept any responsibility for reservations.

To find out more about the booking websites listed on Remarkable Holidays please visit the Trusted Booking Websites page.

Is it possible to contact a booking website?

Yes, please visit the Trusted Booking Websites page for details of each booking website.

However, if you have already made a reservation with a booking website you should have received an email from the booking website that confirms your reservation and provides contact details for the booking website.

Who can I speak to about questions I have regarding a holiday property?

The Remarkable Holidays search engine is powered by information from 6 booking websites, but if that information does not answer your questions you will need to contact the holiday property’s booking website directly and they will assist you.

The price I saw on Remarkable Holidays is different to the price on the booking website I was forwarded to, has something gone wrong?

Remarkable Holidays is a self-catering holiday cottage search engine that is powered by information from 6 booking websites, the information provided by the booking websites is updated on Remarkable Holidays every 24 hours (approximately) and whilst every effort is made to display accurate prices and property details, Remarkable Holidays cannot accept responsibility for incorrect information being displayed.
Remarkable Holidays will always advise users to double-check the price and details of a holiday cottage on the booking website before making a reservation.

The holiday property was available on Remarkable Holidays but the date is not available on the booking website I was forwarded to, has something gone wrong?

Remarkable Holidays is a self-catering holiday cottage search engine that is powered by information from 6 booking websites, the information provided by the booking websites is updated on Remarkable Holidays every 24 hours (approximately) and whilst we endeavour to display accurate availability and property details, Remarkable Holidays cannot accept responsibility for incorrect information being displayed.
Remarkable Holidays will always advise users to double-check the details of a holiday cottage on the booking website before making a reservation.

I made my reservation but did not receive a confirmation email; can Remarkable Holidays send me a new confirmation email?

No. As a search engine, it is not possible to make a reservation with Remarkable Holidays, and therefore we cannot send you confirmation of your reservation. Once you have booked a holiday cottage with a booking website you should receive an email to confirm your reservation. If you do not receive a confirmation email, please check your spam/junk email folder; if the email is not in that folder you should contact the relevant booking website where you made your reservation and they will be able to assist you.

For your convenience, each holiday cottage clearly displays its booking website.

Can I cancel or change my holiday property reservation through Remarkable Holidays?

No. Remarkable Holidays is a self-catering holiday property search engine and therefore it is not possible to make, change, or cancel a holiday property reservation on Remarkable Holidays. Please contact the relevant booking website with which you made your holiday property reservation and they will be able to assist you.

Please note that you should have received an email from the booking website that confirms your holiday property reservation and provides customer services contact details for the booking website.

Is it possible to search for pet friendly holiday properties?

Yes. When searching for a holiday property on Remarkable Holidays select the ‘Yes’ option when asked “Taking a Pet?” and holiday properties that allow a pet will be listed in your search results.

Is it possible to search for holiday properties that have a hot tub?

Yes. When searching for a holiday property on Remarkable Holidays select the Accommodation Feature filter for “Hot Tub” and holiday properties that have a hot tub will be listed in your search results.

Is it possible to search for holiday properties that have a swimming pool?

Yes. When searching for a holiday property on Remarkable Holidays select the Accommodation Feature filter for “Swimming Pool” and holiday properties that have a pool will be listed in your search results.

Is it possible to search for holiday properties that have a log fire?

Yes. When searching for a holiday property on Remarkable Holidays select the Accommodation Feature filter for “Log Fire” and holiday properties that have a log fire will be listed in your search results.

Is it possible to search for holiday properties that have internet access?

Yes. When searching for a holiday property on Remarkable Holidays select the Accommodation Feature filter for “Internet Access” and holiday properties that have internet access will be listed in your search results.

The accommodation reference on Remarkable Holidays is different to the reference on the booking website, why is this?

The Remarkable Holidays Search Engine lists holiday homes from 6 booking websites and we prefix each accommodation reference with a few letters, to help identify which booking website a holiday home is from. Below is a list of all the prefixes we use. Just take off the prefix letters when you are dealing directly with the booking website.